Biblical Entrepreneurship – Part 2

This is the second article of the series dealing with Biblical Entrepreneurship. In this article we will focus on one of the main components of a Christian businessman. The issue today is service.

A business that is based on biblical principles must be based on the service. Focusing on servicing the needs of its clients establish your organization apart from its competitors. To really have a customer-focused business, your company must have a philosophy of ministry. In order to get a clear understanding of ministry, you can model yourself after a great person, Jesus Christ.

The ministry of Jesus is the perfect level of customer-focused organization. He ministered to the needs of the people around him. Jesus said in the Gospel according to Luke “I came not to call the righteous but sinners to repentance” (Luke 9:14). From this statement we can extract valuable information that can help us improve our customer service procedures.

The first order of business is to determine if there is a demand for the product or service you are offering. Jesus was a product in high demand because people want things that are offered. Jesus said he came to call sinners to repentance. He knew that the primary need of the sinner was to connect to God and the only way is through repentance. Jesus had a single message (the Gospel of the Kingdom), with a customer-centric product (salvation).

The beginning of your customer service experience must begin with the needs of his client. Discipline in the business of marketing, the need for a customer is two fold. A consumer and real needs. A real need for water is because our body must have water so they do not become dehydrated. A need is your desire to drink flavored sparkling water. The first is a necessity and the latter is a choice. Employers should bear this in mind, since they are building their unique selling proposition.

The next step to a great customer service is accessibility. Ask, “How accessible is my product to my customers?” Accessibility is an issue of availability. Your product should be easily available to compete in the market. Jesus understood the concept of accessibility. He said his message and the product was available. Jesus said that He came to earth for sinners. He placed himself in an area where one could easily find the sinners in their midst. The product or service your organization has to be made available at distribution points where your potential customers to purchase their products.

The last component is the reliability. Reliability focuses on a company’s ability to fulfill the promises he has made about your product on the market. The organization must be capable of producing a quality product when purchasing. Jesus knew he was capable of fulfilling its promise of salvation to its customers. He understood that if people repent of their sins that God repented accept your heart and make them a part of His family. The credibility of your organization based on its ability to fulfill the promises made to potential customers.

Christians must understand that business is focused on the needs of its clients catapult your organization to world class status. This is done by the ministry in a specific section on the market, and ensuring that products and services are easily accessible to potential customers. The last step is to market and distribute quality products that the company can consistently deliver to consumers. If the desire is to create a loyal customer, a company must build processes and procedures that produce products that match customer needs.

Stephen D. Owens

Stephen Owens is a man on a mission to impact and empower the lives of entrepreneurs and those who struggle within the leadership role. Esteban goal is to help transform the lives of business leaders from around the world and their organizations. Stephen understands the tribulations of starting and operating a business. He is forced to aid the people to be effective in the marketplace.

Stephen was the founder and president of Alpha Lending and Investments, LLC. East Cleveland, Ohio company is focused on securing funding for commercial real estate investors and business expansion. Stephen is the experience of working with entrepreneurs and leaders of organizations, has helped him gain an understanding of the obstacles and frustrations faced by many of them.

In 2006, Stephen released his first book, the revolutionary change: Unlocking the secret to producing change in their lives. This book was born out of experience to transform your life. He wrote this great work for those individuals who are ready to reposition their lives for outstanding growth and progress.

Stephen is a sought after chairman and Seminar Teacher as well. Some topics include: The Seven Laws of entrepreneurship, the organization effectively, unlocking the workshop change within you, and the young entrepreneur. The material shares Stephen fans the flames of entrepreneurship that is needed to grow a world class organization for the state.