Negotiation Skills

NEGOTIATION SKILLS

BY PROF.MSRAO, ACADEMIC GUIDE, ICFAI UNIVERSITY, INDIA

Negotiation can be defined as the process of participation of different groups with different interests at the negotiating table through dialogue and discussion to resolve conflicts amicably. Great nations resolve their long-standing problems through negotiation. Many a labor dispute was amicably resolved through these means to achieve their goals and objectives that have been hampered in some other way. It is the process taking place in our daily life in families, workplaces, in all places, whether consciously or unconsciously.

The negotiations are of three types, as a process integrating the distribution process or win-lose. Integration process is that both sides sit together and negotiate amicably to find new solutions to many of a particular problem and agrees to it. Also known as a win-win situation, because both sides are getting the benefits of resolving their disputes amicably. The fifth richest man, Mr.Lakshmi Niwas Mittal is a big business that it acquired Arcelator another steel giant in the world by this process of integration. At first he did not integrate horizontally, but due to his patience, perseverance and persistence, he managed the integration of Mittal and Arcelator a global steel giant. Moreover, the distribution is a process where one party wants to win at the expense of the other party by inflicting the greatest loss which is also popularly known as the win-lose or zero sum situation. It’s like the proverb, “A man of the food is another man’s poison.” The third is the win-lose situation where one party wins and another loses.

Negotiator is a person who takes an active part in the negotiation process and is a great feature of being a successful negotiator. Whatever good negotiation skills can succeed in any field of life.

There are many characteristics of a good negotiator must possess:

• Must be a good student and observer.
• If you know the body language of people in the negotiation process.
• Should be open and flexible, yet strong.
• Exercise great patience, coolness and maturity.
• Should have leadership qualities.
• Should radiate energy and enthusiasm and should be able to identify with their opponents.
• If you build confidence and security.
• Must be secure and optimistic.
• If you have clear goals and objectives.
• If necessary, it should provide a formula for saving his face.
• Must be able to understand the situation of many dimensions.
• If we know human psychology and face reading.
• If the control of emotions and not show their weaknesses.
• Should the negotiating position of strength.
• Should understand and anticipate the advantages and disadvantages of each movement and its implications.
• When listening to a patient.
• Should know how to create the momentum for negotiations and should know when and where to exit to exit by closing the negotiations successfully.
• Should not be a doubt Thomas.
• If you plan and prepare thoroughly with relevant data and information in order to avoid blank mind in the process.

An experienced negotiator arises through a series of preparation and hard work, which could culminate in the success or failure of the talks. It is rightly said: “A good sea never made a skillful mariner.” If necessary, an expert negotiator may request all types of business tact and diplomacy so that the negotiation process a success.

Negotiation process is involved in all areas of everyday life. When a director of a school dedicated to teaching more classes of personal training on holidays, teachers are asked to consider a possible compensatory time is a kind of negotiation. At home, children ask their parents certain things and parents, in turn, ask them to perform academically and that their wishes could be met are also a kind of negotiation. When young people go unemployed for an interview which negotiates their wages for the lower court and set a higher amount in your account. He puts his best negotiating position of strength, always possessing the necessary conditions of eligibility and the powers and abilities. If you reach the top of his own court framed amount in your mind then becomes a successful negotiator. In the case if the salary is between the upper and lower cut numbers, then it is very reasonable and can reach the conclusion that somehow managed to obtain. In case, if you get below the salary fewer then cut to negotiate effectively. One can judge himself at the end of the denial of whether a process has been successful or not.

As a skill, trading on the industrial level plays a key role in the level of purchase. If the manager of purchasing and negotiating the actual purchase of raw materials, production costs can be demolished. When the cost of entry reduces the cost of production is reduced as a result of increased profits for the company. One is that of placement as a purchasing manager, this ability is the most vigorously or purchasing manager may be counterproductive.

Many disputes are resolved by negotiation as any laxity in its approach is very costly for the company. Any conflict between management and workers or between employees is the seed for good health and industrial relations.

United Nations played an important role as a negotiator in the prevention of conflicts by negotiation and effective action to ensure world peace and harmony. As we all know how the wars are expensive! Although the UN does not negotiate in resolving some conflicts, but in general play a role in conflict prevention worldwide.

Failure of talks between China and India led to war in 1962 Chinese aggression. Failure to effectively proved costly for India. Pundit Nehru failed miserably in preventing the 1962 war. Once again, the failure of the Indo-Pak talks led to three wars in 1948, 1965 and in1971 which highlights the importance of bargaining power in the diplomatic level. Sometimes, it requires much patience to resolve long pending issues pensioner.

In the epic Mahabharata, Kurukshetra battle erupted as a result of the failure of negotiations between the Pandavas and Kauravas. All this means a tremendous emphasis on negotiation skills.

Job seekers should possess the ability to work without problems in his job. Negotiation skills is a major soft skills treated to be the most powerful and is a sine quo non. Officer of the interview highlights this trait, along with communication skills indicates its growing importance.

Everyone should have equipped with the capacity to negotiate and is not innate, but can be grown over time through training and continuous practice. It is essential to possess the ability to succeed in this cut throat competitive world.